Written by Alpha Bits team
February 20, 2026 workflow-automation

AI Workshop for Operational Leaders: Moving from AI Chatbots to AI Workflows

In early 2026, Alpha Bits hosted an AI Workflow Automation workshop for a group of operational leaders from the Shopee team. A pre-workshop survey revealed a critical insight: while most participants used AI daily, they were heavily bottlenecked by "data paralysis". The single most cited execution blocker was waiting for BI data exports, and many leaders reported losing 5 to 10 hours a week on repetitive administrative tasks. Furthermore, when searching for internal policies, they relied heavily on "tribal knowledge"—pinging colleagues in chat groups or manually digging through Drive folders rather than querying a central system.

Shopee AI Workshop participants

To address this, we split the training into two distinct phases to shift their mindset from "copy-pasters" to workflow builders.

Phase 1: The Data-First Principle

Workshop 1 focused on the "Data-First Principle"—teaching the leaders that AI is only as good as the context provided. We demonstrated how to build a centralized "Second Brain" using NotebookLM, successfully consolidating scattered SOPs and project trackers into an interactive, shared knowledge base to eliminate the reliance on manual chat searches.

We also introduced Self-Service Data Insights, empowering them to bypass BI wait times by using AI to reverse-engineer complex trackers and generate their own executive summaries.

Phase 2: From Systems to Automation

Hands-on demo of No-Code CRM automation tools

Workshop 2 brought these systems into the marketing funnel. We tackled rapid prototyping, showing the team how to use tools like Google AI Studio and Lovable.dev to deploy website prototypes in minutes, bypassing traditional design and development delays. Finally, we moved into "No-Code" CRM automation, connecting Google Forms to NodeRED and Telegram to instantly classify leads and notify sales teams.

By the end of Workshop 2, these leaders had gone from copying ChatGPT outputs into spreadsheets to building automated pipelines that classify leads with zero manual effort. That's the shift that matters — not learning to prompt better, but learning to build systems that run without you.


Want to run a similar workshop for your team?

We keep cohorts small and hands-on. Check our next AI Workshop for Product & Dev Teams — your team will build something real before lunch.

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